At Creative Chroma Company , we strive to provide exceptional digital marketing services tailored to meet our clients’ needs. Due to the nature of our services and the commitment involved in delivering personalized solutions, we operate under a non-refundable policy for all our services.
Cancellation
Once a service agreement is initiated and payment is processed, cancellation requests will not be eligible for refunds. We understand that circumstances may change, and we are committed to working with our clients to accommodate rescheduling or adjusting services whenever possible. However, any cancellations made after the service agreement is finalized will not result in a refund of fees paid.
Refund
As part of our commitment to delivering high-quality digital marketing solutions, we invest significant time, resources, and expertise into each client’s project from the moment the service agreement is initiated. Therefore, refunds will not be issued for any services rendered, partially rendered, or not utilized due to client’s decision or circumstances beyond our control.
Exceptions
In rare cases of unforeseen circumstances or events that prevent us from fulfilling our obligations under the service agreement, Creative Chroma reserves the right to evaluate and consider refund requests on a case-by-case basis. Such circumstances may include severe technical issues, natural disasters, or other extraordinary events beyond reasonable control.
Modification
If you have any questions or concerns regarding our policy, please feel free to contact us info@creativechroma.com